You sell charter. We provide technology & support.

We understand your loyal customers are vital to your business. We do not solicit or reach out to your existing customers or leads generated using our platform. You work hard to earn your clients’ trust and business and we want to ensure they stay your loyal customers.

Your Email Subscribers

Your subscriber lists are stored on a secure server. We don’t, under any circumstances, contact your subscribers or sell your subscriber data. If someone on your subscriber list complains or contacts us, we might then contact that person to resolve the issue. Only authorized employees have access to view your subscriber data. You may export (download) your subscriber data from FlyEasy at any time. We will not use and disclose the information in your subscriber list to:

  • Bill or collect money owed to us;
  • Send you system alert messages;
  • Communicate with you about your account; or
  • Send you informational and promotional content.

If we detect abusive or illegal behaviour related to your subscriber list, we may share your subscriber list or portions of it with affected ISPs or anti-spam organizations.

Private Aviation is Built on Relationships

At FlyEasy we understand the private aviation industry is built on customer relationships and that it is of utmost importance this information is safe from unauthorized access or solicitation. We take our responsibilities to our clients seriously and are committed to ensuring the security of our client’s data. The security and reliability of the software, systems, and data that make up the FlyEasy platform are our top priority.

Your Data is Secure

The information stored in our system is vital to your business and to ours. We ensure we are using the most secure method of encryption and cutting-edge technology for our cloud server infrastructure provider so you can be assured your data is safe.

Secure Socket Layer Encryption

We make sure all information travelling between your browser and the FlyEasy platform is protected from eavesdroppers with 256-bit SSL encryption. The lock icon in your browser lets you verify that you aren’t talking to a phishing site impersonating FlyEasy and that your data is secure in transit.

Solid and Safe Infrastructure

We use Linode as our cloud server provider that hosts all our client’s data and server-side requests. Linode is committed to ensuring the security of their infrastructure and their users' data. Each of the facilities Linode co-locates with enforces multiple layers of security via a variety of technological and human measures. Beyond that, all Linode’s equipment is in locked cages. In addition, Linode enforces strict filtering rules to ensure that servers can only communicate using their allowed IP addresses. This prevents servers from spoofing other servers’ IPs or performing man-in-the-middle attacks on the Linode private network. Linode servers themselves operate within Xen virtualization, which ensures that each server has its own kernel and userspace, which are fully separate from other servers. This ensures that a malicious server cannot access either the host itself or other servers’ resources.

Account Deletion

We would be sad to see you go, but should you choose to close your account with us we will instantly remove your information from our marketing and billing systems. This ensures that there are no further mailings or billings directed towards information you provided upon signing up for a new account. We will however retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Privacy is Important to Us

Your privacy is our concern and we take this seriously. That’s why we made sure we give you all the details about how your data and personal information is used in our Privacy Policy. If you have any further questions about your privacy and security or any concerns related to customer data, please feel free to call us directly at 1-844-FLY-EASY (359-3279) or visit the Contact Us section of our site to send us a message.